Get in Touch With Us

Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to tell us what would make this site more useful? This page covers how to reach us and what happens once you do.

The Best Way to Reach Us

Email is the most reliable channel for getting a real answer from a real person. Send your message to [email protected] and tell us plainly what it's about. A quick summary line — "correction," "question about a bonus," "state availability," "partnership" — helps us route it to the right person and reply faster.

We don't run a live chat or phone line for this site. That's a deliberate choice: it keeps the team focused on keeping the reviews and comparisons accurate rather than staffing a call center.

What We Can Actually Help With

• Questions about how sweepstakes casinos work — If the difference between Gold Coins and Sweeps Coins, or how No Purchase Necessary entry works, isn't clicking after reading our reviews, ask us to walk it through again.
• Corrections and updates — Bonus terms, excluded-state lists, redemption minimums and sister-brand ownership all shift regularly in this industry. If you've noticed something on tanfari.com that looks out of date, tell us. We'd rather fix it than leave it wrong.
• Site suggestions — Want us to look at a sweepstakes casino we haven't covered, or dig deeper into a topic like redemption speed or mobile apps? Reader requests genuinely shape what we write next.
• Partnership or business enquiries — If you represent an operator or a brand and want to discuss working with us, introduce yourself and explain what you have in mind. We're upfront that tanfari.com earns commission through some of the links on this site — see the note below.
• Concerns about your own play — If a message you're sending relates to your own gambling habits, coin spending, or general wellbeing around sweepstakes casinos, say so. We won't be able to act as a support service, but we can point you to real help.

A Quick Word on How We're Funded

tanfari.com may earn a commission when readers sign up with an operator through links on this site. That relationship never decides where a casino lands in our rankings or what we say about it in a review — our editorial judgment does. If your email touches on this, we're happy to explain exactly how it works for any specific listing.

Before You Write: A Few Things We Can't Do

To keep expectations honest:

• We can't process a redemption, resolve an account issue, or verify your identity on any casino's behalf — that has to go through the operator's own support team directly.
• We can't confirm real-time excluded-state lists on the spot. These change often, so always check the operator's own terms before signing up, especially if you're in a state near the edge of eligibility.
• We can't guarantee a bonus amount, a payout time, or that a redemption will be approved. Nobody honestly can — those depend on the operator and your own account.
• We're not a substitute for professional support if gambling or coin spending is becoming a problem. If that's the reason you're reaching out, please also see the resources below.

If You Need Support With Your Play

All the sweepstakes casinos we cover on tanfari.com are intended for players 18 or older (21+ where a specific site requires it). If you're worried about your own spending on Gold Coin packages, or someone else's, the national helpline 1-800-GAMBLER is free, confidential, and available if you want to talk to someone right away. Most operators also offer their own tools — purchase limits, session reminders, cooling-off periods and self-exclusion — usually found in account settings.

What Happens After You Send a Message

A real person reads every email that comes in — there's no auto-reply standing in for an actual response. We aim to get back within a couple of working days, though it can take a little longer if your question needs us to double-check something against an operator's current terms before we answer. If you've flagged a correction, we'd rather take the time to verify it properly than rush out a wrong fix.

Looking for Something Else First?

If your question is really about which sweepstakes casino to pick rather than about the site itself, our reviews and comparisons will usually get you there faster than an email will. If you're specifically weighing up options outside the sweepstakes model, our page on Best Non GamStop Casinos 2026 covers that separate territory. Otherwise, we're glad to hear from you directly — thanks for taking the time to reach out.